Grupotel Parc Natural & Spa

Smashed all expectations. The staff were amazing and made every guest feel special. Friendliness had no boundaries, and constantly checked in with guests for special requests. I've stayed at many top 5-6 star hotels in the world. This ranks right up at the top. Especially the restaurant. Quality of food was phenomenal and multiple dishes being cooked fresh / live, to specified taste. I will be returning shortly with my family, and advise all to push the boat out and stay in a 'suite' room. The outside swimming pools have good depth and extremely spacious. Easy access to the beach and its beauty will shine further in the summer. This Hotel has it all and perfect location to explore the North to South East side of the Island. Only 45 minutes from Palma town.

Lovely room, great facilities, and exceptionally friendly and helpful staff. Can highly recommend half board as the meals are excellent with a lot of choice served by very attentive staff in a spacious restaurant. The bar staff were very knowledgeable about the local wines and spirits (can recommend the local gins!). Nice spa facilities too. You really feel looked after here from the moment you arrive where they sit you down with a welcome drink and some nibbles while they get you checked in. It's a bit of a walk from the main tourist strips in Port d'Alcudia and Can Picafort but that was a bonus from our point of view. It's likely to be a little quieter even in High Season and you have the Nature Reserve right on your doorstep along with a sheltered stretch of beach. There is a regular bus service going both ways including to Palma with bus stops each way just outside the hotel. Loved our time here - will definitely come back when we stay this side of Mallorca.

What I really liked was how friendly and helpful the staff were—they made us feel truly welcome throughout our stay. Both the director and subdirector were especially warm and approachable, which added a personal touch to the experience. Their attentiveness made a big difference and really stood out. What truly stood out during our stay was the warm, home-like feeling that surrounded us from the moment we arrived. It wasn’t just about comfort—it was the way the staff greeted us with genuine smiles, remembered our preferences, and made an effort to check in with us regularly. The atmosphere felt relaxed and familiar, almost like staying with close friends or family. The director and subdirector were especially kind and approachable, always present and engaged, which added a very personal touch. That level of care and attention created a sense of belonging that you rarely find in a hotel. It’s the kind of place where you feel at ease, welcomed, and cared for—not just a guest, but part of something warmer.

The hotel is truly a great 5star hotel. The amenities (spa, indoor and outdoor pools, kids room, every night live music etc), the choice and quality of the food (with daily delicious options at the diner buffet with loads of made to order choices) but most of all the superfriendly and accommodating staff is what made the experience a sure five stars.

Breakfast and dinner. attentive staff welcome drinks upgrade to beautiful suite view beach access vegan friendly later check out than most hotels